Coronavirus (COVID-19) is a contagious respiratory illness. We’re here to answer your questions to help you stay healthy. If you need to speak to someone, our crisis response lines (available to anyone in the U.S.) offer 24/7 confidential counseling and support. Just call 1-833-327-AETNA (2386).
Our mobile app gives you access to your secure member information, anytime, anywhere. Use it to:
Get the right care when you need it. If your life isn’t in danger but you need medical care, it’s important to know where to go to get the care you need for the lowest cost. But, if you have a life-threatening illness or injury, don’t wait—go to the nearest emergency room (ER) or dial 911.
One Medical is a membership-based primary care practice designed around you. With fast access to appointments in 100+ locations nationwide and free 24/7 virtual care through the One Medical app, they’ll be there for you whenever you need them. One Medical is the first place for you and your family to turn for their physical and mental health — from annual wellness visits to care for everyday ailments to the management of chronic conditions like diabetes and depression. Expect the highest quality care and compassionate providers that take the time to listen and get to know you as a person. Simply activate your sponsored membership at onemedical.com/aetna to get started.
Visit Aetna.com anytime, anywhere. You can log in using any mobile phone with web access. It’s fast, easy and so convenient.
This secure member website saves you time and helps you make more informed decisions about your health. And you can view your most important information, at a glance.
Logging in is fast, easy and convenient. Have your Aetna member ID card ready and click below.
The DC Department of Human Resources (DCHR) manages employee compensation and benefit programs that enable the District to attract, support, and retain a well-qualified and diverse workforce. DCHR is committed to providing you with a high level of customer care in administering your District Government employee benefits.
Click below to access the Aetna participating provider directory for the employees of the Government of the District of Columbia. Your provider directory is updated daily, giving you the most up-to-date information available on in-network providers.
Through the DPR health and wellness initiative, #FITDC, in partnership with Aetna, is offering a series of new virtual events that give residents FREE access to simplified fitness during these complicated times.