Aetna One Choice program

Washington DC Aetna In Touch Care Program Serious health concerns call for serious support. Aetna In Touch Care is here to answer that call. When you’re facing a chronic or acute health challenge, we provide powerful resources. Our on-call and online support adapts to your needs, your pace and your life. Call 1-877-243-2752 to contact a nurse.

Your health — both physical and mental — is everything. Whether you’re managing a chronic condition or dealing with other complex health challenges, our nurses can help. A nurse can work with you to put together a plan, help you understand your benefits offerings and answer your health-related questions.

One-on-one personalized nurse support
Our clinical nurses can collaborate with service teams to help you achieve your
health goals. Our nurses are supported with a multidisciplinary team, including a dietitian, pharmacist and transgender advocate.

Local support
With CVS® HealthHUB™ and MinuteClinic® locations found inside select CVS
Pharmacy® and Target® stores, you have a broad range of services to keep you
and your family healthy.

Tools, tips and support centers
Through your Aetna® member website, you’ll be able to locate a doctor, review your personal health record and watch informational health videos. And for specific health needs, you can explore member resources like the Cancer Support Center, Maternity Support Center, Back and Joint Care Support Center and Transgender Support Center.

Access to information — whenever, wherever
Always on the go? No problem. Your member website is fully mobile. Remember,
this is your one-stop shop for getting the help you need. And when you download
the Aetna Health℠ app, you can access it all from the palm of your hand.

See Aetna One® Choice Brochure for more details.